Owner/Manager
Michele Clifton
Owner/Manager
I unknowingly began my lifetime career in this incredible industry in 1989 when I joined a local salon part-time while attending college. After achieving my BS in Psychology from Towson University in 1991, I found myself unwilling to leave the beauty world. My journey continued as I moved from receptionist, to office manager and eventually a salon manager. Six years later, I ventured out on my own and purchased Image Is… Salon in June of 1997. After 15 years in our original location, I relocated Image Is… Salon to our current location in the Broad Street Market. In 2013, I attended the Summit Salon Network Leadership Training with the intention of transforming the salon into a performance based, growth-oriented team environment. Image Is… Salon officially became a “Summit Salon” in the fall of 2013 and I am proud to be able to provide a career path for all service providers. My team and I pride ourselves on providing you with an exceptional guest experience during your time with us. I truly hope the team makes you feel and look your best. Welcome to Image Is… Salon!
Michele Clifton
Owner/Manager
Guest Services Specialists
Kelley Valentine
Kelley has been a guest service specialist at Image Is… Salon since 1997. She loves having the opportunity to connect with each and every guest on a personal level. She enjoys being able to take part in creating an exceptional experience for every guest. She guarantees you will always be greeted with a smile and looks forward to meeting you in the salon!
Kelley Valentine
Dorsey Goldbeck
Dorsey Goldbeck
Ridhi Kamboj
Ridhi Kamboj
Stephanie Fuster
Bio Coming Soon!
Stephanie Fuster
Salon Team
Christine Miller
Level 5 Stylist – Redken Certified Hair Colorist
Christine has been with Image Is… Salon since 2002. During her early years here she worked as a stylist while she was a full-time student at The College of Notre Dame of MD. After receiving her BS in psychology and minoring in business, she decided to become a full-time stylist and follow her growing passion for our industry. Over the years she has earned many titles and certifications through continued testing and education. She is a Master Barber stylist who taught two apprentices who are now talented stylists on our team. She is a Redken Certified Specialist, a Redken Blonde Authority, and one of the highest accreditations, a Redken Certified Colorist. Her true passion is highlighting and balayage, color and color correction. Through a great consultation, Christine is able to provide her guests with beautiful healthy color and creative haircuts that they love. She wants her guests to love their hair while enjoying a relaxing salon experience, leaving with colors and cuts that make them feel beautiful! When not in the salon, she enjoys spending time with her husband, two sons, family and friends. Her hobbies include drawing, painting and gardening.
| LEVEL 5 STYLIST | |
|---|---|
| Color Retouch | $72 |
| Balayage | $172 |
| Full Highlight | $136 |
| Partial Highlight | $108 |
Christine Miller
Level 5 Stylist
Redken Certified Colorist
Chelsey Smith – Cline
Level 5 Stylist & Balayage Specialist
Office Manager
Chelsey joined our Image Is… Salon team in 2009 and started her career as a Shampoo Assistant, quickly moving to a Guest Services Specialist and eventually honing in her focus to work alongside our owner, Michele, as the salon Office Manager. Chelsey fell in love with this industry at a young age and while in college she finally made the decision to enter our apprenticeship program under our level 4 stylist, Staci. Chelsey advances her career by expanding her mind and attending many continuing educational classes. She is a Certified Redken Specialist; has attend the Redken Exchange in NYC twice for advanced color and cutting knowledge; Redken Symposium in Las Vegas and the Summit Salon Business Academy in Orlando. Giving an exceptional guest experience and a thorough one on one consultation are Chelsey’s passions. “ I love making my guests feel and look beautiful.” From the initial consultation to the finishing touches, she makes each guest feel at home and completely comfortable while educating them on products, the importance of home care and how to recreate looks at home. Chelsey specializes in Color Formulation, Balayage, Blonding, Gray Coverage, Fantasy & Corrective colors on all hair types, especially thick/wavy/curly/long hair all while keeping the hair happy & healthy!
| LEVEL 5 STYLIST | |
|---|---|
| Women’s Haircut & Style | $62 |
| Color Retouch | $72 |
| Balayage | $172+ |
| Full Highlight | $136 |
| Partial Highlight | $108 |
Chelsey Smith-Cline
Level 5 Stylist &
Office Manager
Staci Williams
Level 4 Stylist
Staci has over 20 years experience in the beauty industry and has been with us at Image Is… Salon since 2008. She takes great pride in listening to her guests and customizing a look that best suits their hair texture, lifestyle and face shape. Her strengths include color, dimensional highlights, keratin smoothing, formal hair design and makeup artistry. During her years with us she has mentored and trained several of our apprentices. She is a Certified Redken Specialist and also completed advanced color training at The Redken Exchange in NYC. At one time in her accomplished career, she also did theater makeup and wigs for the Lyric Theater in Baltimore. Come in and experience a true professional with a passion for this awesome industry!
| STACI LEVEL 4 STYLIST | |
|---|---|
| Women’s Haircut & Style | $57 |
| Color Retouch | $72 |
| Full Highlight | $127 |
| Partial Highlight | $100 |
Staci Williams
Level 4 Stylist
Jamie Hichew
Level 4 Stylist
Jamie started her career at Image Is… Salon after graduating from Robert Paul Academy in 2006. With over 12 years experience in our industry, she is always searching for the latest techniques to advance her abilities behind the chair. Jamie’s passions are bridal/formal hairstyling and makeup, as well as balayage and highlighting. Jamie’s gorgeous formal styles are a true work of art as well as her incredible makeup artistry skills, including airbrush makeup. Check out her Instagram page to see her beautiful work. Jamie is a Certified Redken Specialist and is also certified in So-Cap bonded hair extensions. During her free time, she enjoys spending time with her husband Mike and being a mom to her two young children, Evan & Ellee.
| LEVEL 4 STYLIST | |
|---|---|
| Women’s Haircut & Style | $57 |
| Color Retouch | $72 |
| Balayage | $162+ |
| Full Highlight | $127 |
| Partial Highlight | $100 |
Jamie Hichew
Level 4 Stylist
Nina McMillen
Level 4 Stylist
Nina began her career of becoming a hairstylist at the young age of 14. She attended the cosmetology program offered at Harford Technical High School, where she was later awarded her cosmetology license at the age of 18. Nina LOVES to learn, grow and evolve in this ever-changing industry. She started with Image Is… Salon in late 2017 and received her Redken training at The Redken Exchange in NYC. What’s her passion? Making her guests feel beautiful while educating them at the same time. Most importantly, she strives to build the utmost bond and relationship with each of her guests. Nina specializes in using her own creativity to deliver customized balayages, blonding, short haircuts and also men’s cutting. She not only enjoys doing all of it, but excels at everything in between. “ Your work is going to fill a large part of your life. And the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” – Steve Jobs
| LEVEL 4 STYLIST | |
|---|---|
| Women’s Haircut & Style | $57 |
| Color Retouch | $72 |
| Balayage | $162+ |
| Full Highlight | $127 |
| Partial Highlight | $100 |
Nina McMillen
Level 4 Stylist
Kait Baquol
Level 4 Stylist
Kait has been with Image Is… Salon since 2007, starting as a shampoo tech and became a fully licensed hairstylist in 2012. Although she has her BA in communication from West Virginia University, she obtained her license through our apprenticeship program, allowing her to be knowledgeable in both the business and technical side of hair. She has attended an advanced four day color course at The Redken Exchange in NYC to train with Redken’s elite. Her specialties include highlighting, color, formal styles and makeup applications, including airbrush makeup. She is also certified in So-Cap bonded hair extensions. “I always provide light entertainment with my winning personality. Ps – if you don’t like dogs, I don’t like you.” – Kait Dough
| KAIT LEVEL 4 STYLIST | |
|---|---|
| Women’s Haircut & Style | $57 |
| Color Retouch | $72 |
| Full Highlight | $127 |
| Partial Highlight | $100 |
Kait Baquol
Level 4 Stylist
Amy Daughton
Level 4 Stylist
Amy began her career at Image Is… Salon in 2001. She completed our apprenticeship program and has been a hair stylist since 2003. She believes in making her guests feel at home by giving them an exceptional salon experience. She is a certified Redken Specialist and has advanced her education even further by completing an advanced color workshop at the Redken Exchange in New York City. This continuing education and experience enables her to communicate with her guests and understand their needs to ensure they love their look. Amy shines in her ability to create a natural and luxurious look using customized highlights and color.
| LEVEL 4 STYLIST | |
|---|---|
| Women’s Haircut & Style | $57 |
| Color Retouch | $72 |
| Full Highlight | $127 |
| Partial Highlight | $100 |
Amy Daughton
Level 4 Stylist
Shannon Marshall
Level 4 Stylist
Shannon has been in this industry since 2006. She is dedicated to making her guests look and feel their best. She specializes in short cut/styles, color, highlighting and balayage. Shannon loves blonding services and is a Redken Certified Blonde Authority. She is also certified in So-Cap bonded hair extensions. She loves to see the transformation of her guests when they see their new look with the addition of hair extensions! In her free time, she loves spending time with her husband Bill and little girl, Livie.
| STACI LEVEL 4 STYLIST | |
|---|---|
| Women’s Haircut & Style | $57 |
| Color Retouch | $72 |
| Full Highlight | $127 |
| Partial Highlight | $100 |
Shannon Marshall
Level 4 Stylist
Katie Conklin
Level 3 Stylist
Katie has been behind the chair since 2003 and joined our team in 2012. Katie’s enthusiasm for continued education and love of art has kept her passion thriving for this ever-changing industry. Katie enjoys reinventing her craft to stay current with the latest trends and has had the privilege of participating in numerous Redken & Pureology based classes taught by nationally-renowned educators. Whether you’re a familiar face or a new guest, Katie believes your time together should always begin with a consultation. She uses her education and artistic talents to design a look that compliments both your lifestyle and individuality. Katie sees every aspect of her trade as a form of art and your hair is her canvas. She is most inspired by customizing dimensional hair color using techniques of balayage, traditional highlights, shadow root, vivid/ fashion colors and precision cutting for all lengths. Katie is equally in love with formal finishing and makeup artistry. She is inspired by the modern use of texture in formal styling and loves to create organic updos/ formal styles. When Katie is away from the salon, she enjoys spending time with her husband Greg, and raising their daughters Sophie and Gracie in the beautiful countryside of Harford County.
| LEVEL 3 STYLIST | |
|---|---|
| Women’s Haircut & Style | $53 |
| Color Retouch | $67 |
| Balayage | $147+ |
| Full Highlight | $118 |
| Partial Highlight | $91 |
Katie Conklin
Level 3 Stylist
Kaila Jorgenson
Level 3 Stylist
Kaila graduated from The Aveda Institute of Minneapolis and has been licensed since 2008. She received additional education and graduated from an advanced training program before moving to Arizona and working behind the chair full time. To be closer to friends and family, Kaila moved back to Maryland in 2014, and joined the Image Is… Salon team in 2015. Her specialties are personalized balayage, blondes, and custom men’s cuts. She loves our industry and enjoys every aspect of cutting, coloring and styling. Kaila is certified in the Keratin Complex straightening system and has attended several advanced Redken cutting and coloring classes. Kaila spends her time off experiencing life’s adventures with her young son, Finn.
| LEVEL 3 STYLIST | |
|---|---|
| Women’s Haircut & Style | $53 |
| Color Retouch | $67 |
| Balayage | $147+ |
| Full Highlight | $118 |
| Partial Highlight | $91 |
Kaila Jorgenson
Level 3 Stylist
Danielle Goldberg
Level 2 Stylist
Danielle has been with Image Is… Salon since 2007. She started as a shampoo assistant and front desk coordinator. She completed our apprenticeship program and became a licensed cosmetologist in 2010. Since that time, she has become a Certified Redken Specialist and had the opportunity to continue her training at the Redken Exchange in NYC. She loves coloring, balayage and highlighting. She also offers awesome manicure and pedicure services as well. “ It’s nice to be able to offer different services to my guests and everyday is something new! I love my job and can’t wait to further my career with this salon.” – Danielle
| DANIELLE LEVEL 2 STYLIST | |
|---|---|
| Women’s Haircut & Style | $49 |
| Color Retouch | $62 |
| Full Highlight | $110 |
| Partial Highlight | $82 |
| Classic Pedicure | $46 |
Danielle Goldberg
Level 2 Stylist
Diana Glista
Level 2 Stylist/Shampoo Manager
Diana has been with us since 2016. She graduated from Towson University in 2015 with her BS in Criminal Justice. She started out as a shampoo assistant but was quickly promoted to the shampoo department manager and on to level 1 stylist. Her goal is to maintain a strong and positive guest service experience and aims to manage the team to this level of service. In 2017 she enrolled in our apprenticeship program. She completed the program in 2019 and is ready to spread her art and creativity though hair. Diana is excited to continue her education at Image Is… Salon and strives to expand and grow her hair knowledge every single day. Studying under our Master Barber stylist, Christine, she hopes to emulate all of her work tactic, style and hair expertise as a whole. Diana’s passion involves anything with major transformation, whether it be blonding, highlights, balayage, or fantasy colors.
| DIANA LEVEL 2 STYLIST | |
|---|---|
| Women’s Haircut & Style | $49 |
| Color Retouch | $62 |
| Balayage | $137+ |
| Full Highlight | $110 |
| Partial Highlight | $82 |
Diana Glista
Level 2 Stylist/Shampoo Manager
Veronica Stewart
Level 2 Stylist
Veronica is a barber stylist and has been with Image Is… Salon since 2002. She completed our apprenticeship program and became a licensed barber in 2003. She has always had a passion for hair and especially loves coloring, highlighting and working with curly hair. Through her barbering skills she also specializes in men’s cutting and shaping and face shaves as well. Veronica is dedicated to make all of her guests feel beautiful and happy.
| LEVEL 2 STYLIST | |
|---|---|
| Women’s Haircut & Style | $49 |
| Men’s Haircut | $31 |
| Color Retouch | $62 |
| Full Highlight | $110 |
| Partial Highlight | $82 |
Veronica Stewart
Level 2 Stylist
Jessica Sparkman
Level 2 Stylist
Jessica has been with us since August of 2016 and started in our apprenticeship program in January 2017. Jessica always knew she wanted to be in this industry and is beyond thrilled to finally have this opportunity. Starting out with an artistic talent, Jessica has easily made the transition from paint brushes and canvases to color brushes and shears. Since taking part in our apprenticeship program, she has had the opportunity to attend multiple Redken color and cutting classes and is excited to continue her education in our industry. Since completing her apprenticeship in 2019 she now offers services in nails, hair, facial waxing, formal hair styling and makeup applications. She loves that she offers a variety of services and she truly has a passion for all of them! She loves to take her guests idea of a good hair day and turn it into a reality for them!
| JESSICA LEVEL 2 STYLIST | |
|---|---|
| Women’s Haircut & Style | $49 |
| Color Retouch | $62 |
| Balayage | $137+ |
| Full Highlight | $110 |
| Partial Highlight | $82 |
Jessica Sparkman
Level 2 Stylist
Kristin Phillips
Level 2 Stylist
Kristin joined the Image Is… Salon team in December 2020. She attended Robert Paul Academy and graduated in 2019. Kristin grew up around the hair industry and has been a part of it for over 17 years. She has a love of doing hair, especially keeping hair healthy. Blonding services are her favorite but she’s just as passionate about coloring and cutting! Overall is just wants to ensure that her clients have the best experience while they are in her chair. She loves being a mother to her son and during her free time, she enjoys fishing and relaxing outdoors.
| JESSICA LEVEL 2 STYLIST | |
|---|---|
| Women’s Haircut & Style | $49 |
| Color Retouch | $62 |
| Balayage | $137+ |
| Full Highlight | $110 |
| Partial Highlight | $82 |
Kristin Phillips
Level 2 Stylist
Erin Luening
Level 1 Stylist
Erin graduated from Robert Paul Academy in Fall of 2020 and has finally found her home to begin her career with Image Is… Salon. She joined our team in June 2021. She has known that she wanted to do hair since she was 11 or 12 years old. She especially loves blonding services and having the opportunity to give her guests a complete transformation. Erin is a true people person and enjoys everything about our industry- her favorite thing overall is connecting with her guests and meeting new people! When she’s not at work you can find her hanging with her family and definitely her dog!
| ERIN LEVEL 1 STYLIST | |
|---|---|
| Women’s Haircut & Style | $46 |
| Color Retouch | $57 |
| Balayage | $127+ |
| Full Highlight | $100 |
| Partial Highlight | $75 |
Erin Luening
Level 1 Stylist
Aubrie Walker
Stylist Apprentice
Aubrie started at Image Is… Salon in August of 2017. She started as a shampoo assistant and progressed to our front desk team as a guest service specialist. She currently fills both positions in the salon. She is an aspiring cosmetologist which is what brought her to us. She looks forward to the opportunity of fulfilling her lifelong dream behind the chair. She is happy to part of our salon team and can’t wait to meet you.
| Aubrie Stylist Apprentice | |
|---|---|
| Color Retouch | $26 |
| Keratin Express Blowout | $64 |
| Make-up Application | $67 |
| Shellac Manicure | $32 |
| Classic / Monthly Pedicure | $41 / $57 |
Aubrie Walker
Stylist Apprentice
Anna Shertzer
Stylist Apprentice
Anna started at Image Is…in March of 2021 working as a shampoo assistant
and starting the apprenticeship program under Master Barber, Christine. Anna has always had a passion for all things hair. She wants her clients to have a great experience in her chair and strives to listen to what their needs are. She loves transforming hair by highlighting, balayage, and coloring.
When Anna is not at work, she spends time with her 3 dogs and family.
| Anna Stylist Apprentice | |
|---|---|
| Women’s Haircut & Style | $33 |
| Color Retouch | $39 |
| Balayage | $87 |
| Full Highlight | $69 |
| Partial Highlight | $48 |
Anna Shertzer
Stylist Apprentice
Jaclyn Davis
Stylist Apprentice
Jaclyn has always loved the art of cosmetology since a young age. From cheer
and dance competitions to homecoming and prom, she was always doing friends hair and makeup for fun. Helping others feel confident has always been her passion. Jaclyn took a leap of faith in 2017 and joined the pageant world. After competing in Miss Teen USA in 2019, she developed a whole new love and appreciation for the professionals in the beauty industry and realized she could make a career out of it! In February 2020 she began her education at the Robert Paul Cosmetology School of Arts and Science. Unfortunately, in March of 2021 the school abruptly closed half way through her program. Image Is… opened their doors and arms in April 2021 to welcome Jaclyn as an apprentice- to help her complete her education and grow as a stylist. Jaclyn is on track to be officially licensed by Fall of 2022! She loves styling for special events such as school dances and bridal parties, but is always up for the challenge to learn new cut and color techniques to help bring your dream to life!
Jaclyn Davis
Stylist Apprentice
Spa Team
Kelley Robinson
Nail Technician
Kelley has been a nail technician in the salon industry for 33 years. She specializes in acrylic nails, Shellac Gel mani’s and natural nail manicures. Kelley loves making her guests feel great about themselves and promoting a woman’s need to take time to treat herself. Sanitation is one of the salon’s biggest focuses as well as the health of your fingernails. Kelley never used electric nail files and prides herself on professional, sanitary and personalized service.
| Kelley R Nails | |
|---|---|
| Classic Manicure | $23 |
| Shellac Manicure | $39 |
| Buff & Polish | $23 |
| Acrylic Fill-In | $42 |
| Full Set | $62 |
Kelley Robinson
Nail Technician
Ann D’Adamo
Nail Technician
Ann attended Roberts Institute of Cosmetology in 1995 to become a certified nail tech. She has been working in the beauty industry as a nail tech ever since. She joined the Image Is… team in 2010. At Image Is… Salon she enjoys meeting nice people from all walks of life and finds it rewarding to help them look and feel good about themselves. In her spare time she really enjoys cooking and baking and spending time with family.
| Barber Stylist Apprentice | |
|---|---|
| Classic Manicure | $23 |
| Shellac Manicure | $39 |
| Classic / Monthly Spa Pedicure | $46 / $57 |
| Acrylic Fill-In | $42 |
| Full Set | $62 |
Ann D’Adamo
Nail Technician
Amy Anderson
Nail Technician
Amy has been a nail technician for over 20 years and has been our Senior Nail Tech since November of 2015. She has a passion for educating herself on new products and up to date procedures in regards to nails. She loves to constantly pamper her guests through oil manicures with hot towels; lush, relaxing pedicures that she creates using our Oprah recommended Farmhouse Fresh products. She specializes in creating pink and white sculpture acrylics, tips with overlay acrylics, Gelish polygel sculptured nails and CND shellac gel manicures and pedicures. She also enjoys all types of nail art. Come in and let Amy pamper YOU today!
| Amy Nail Technician | |
|---|---|
| Classic Manicure | $23 |
| Shellac Manicure | $39 |
| Classic / Monthly Spa Pedicure | $46 / $57 |
| Acrylic Fill-In | $42 |
| Full Set | $62 |
Amy Anderson
Nail Technician
Crystal Brawner
Level 4 Esthetician
Crystal joined Image Is…Salon in May of 2019 after working at a local upscale day spa. She trained at the Steiner Institute of Esthetics, and has been licensed since 2014. Since graduating, she has completed over 500 hours of continuing education and holds multiple certificates of completion. She most recently trained under HydraFacial’s top trainer, Savannah Barrett, at their HFX training center. She is a certified HydraFacialist, Lash Extensionist, and Lash Lift Artist. Crystal is always educating herself to grow and better serve you. She loves listening to your personal concerns, and creating a plan to meet your personal skincare goals. She cannot wait to meet you and give you the best skin of your life!
| Esthetician Services | |
|---|---|
| HydraFacial | $201-$327 |
| Lash Lift & Tint | $110 |
| Bioelements Custom Blend Facial | $89 |
| Firm & Lift Facial | $119 |
| Brow / Lip Wax | $19 / $15 |
Crystal Brawner
Level 4 Esthetician
Cindy Hoke
Esthetician
Cindy has been with Image Is… Salon since 2017. She is a graduate of Von Lee International School of Aesthetics and is certified in our skin care line, Bioelements. She specializes in facials, waxing and body treatments. She has over 8 years experience in custom, video, fashion show and wedding makeup application. Come in and see Cindy today – she will make you feel and look beautiful!
| Esthetician Services | |
|---|---|
| HydraFacial | $201 - $327 |
| Bioelements Custom Blend Facial | $84 |
| Make-Up Application | $67 |
| Bikini Wax | $38 |
| Brow / Lip Wax | $19 / $15 |
Cindy Hoke
Esthetician
Diane Simon
Esthetician
Diane joined our salon team in March of 2020. She graduated from Von Lee School of Aesthetics in 1993 and has completed 300 hours of post graduate education with the International Dermal Institute. Diane’s knowledge throughout various skincare lines include Aveda, Dermalogica, Eminence and most recently, Bioelements. Her professional passion is dedication to taking care of her clients skincare needs. She specializes in Brazilian waxing and her favorite services are HydraFacial and European Facials. Personally, she loves CHOCOLATE & DOGS and loves attending car shows with her husband Dave. Come in and experience her expertise!
| Esthetician | |
|---|---|
| HydraFacial | $201-$327 |
| Bioelements Custom Blend Facial | $84 |
| Brazilian Wax | $70 |
| Bikini Wax | $38 |
| Brow / Lip Wax | $19 / $15 |
Diane Simon
Esthetician
Shampoo Assistants
Nina Yeagley
Nina Yeagley
Jaelynn Garrison
Jaelynn Garrison
Brittany Jacobs
Brittany Jacobs
Mykala Smith
Bio Coming Soon!